If a sales manager developed a Microsoft Access database to help his salespeople track their customer contact information, this would be an example of an application developed using:
A) prototyping.
B) SDLC processes.
C) end-user development.
D) the ERP life cycle.

Question

Quizplus · Accepted Answer

End-user development refers to the process of creating applications by non-IT professionals, often using tools such as Microsoft Access or Excel. In this scenario, the sales manager is using his knowledge of the sales process to develop a database that will help his sales team, without relying on a dedicated IT team to create the application. This is an example of end-user development.

If a Sales Manager Developed a Microsoft Access Database to Help