A firm uses information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs in
A) restructuring.
B) benchmarking.
C) reengineering.
D) rightsizing.
E) delayering.

Question

Quizplus · Accepted Answer

The process described in the question is exactly what reengineering (also known as business process reengineering) aims to do - use technology to redesign work processes based on outputs or products rather than traditional departmental functions or inputs.

A Firm Uses Information Technology to Break Down Functional Barriers