When Hewlett-Packard simplified its contracts and reduced them from 20 pages to as few as 2, it was engaging in which activity?
A) value-added analysis
B) benchmarking
C) getting closer to the customer
D) supply chain management
E) follow-up

Question

Quizplus · Accepted Answer

A) Value-added analysis refers to the evaluation of all work activities, materials flows, and paperwork to determine the value that they add for customers.

When Hewlett-Packard Simplified Its Contracts and Reduced Them from 20