Uptown Office Systems recently underwent a reorganization. Based on customer feedback, the company eliminated many of its middle management positions and implemented a flatter structure. Which of the following is a possible drawback of this decision?
A) Employees will have less power and autonomy, resulting in a loss of morale.
B) Internal communications and decision-making processes will be slower.
C) The increased span of control for remaining managers may lead to higher levels of stress and possible burnout.
D) Employees will be forced to take on more specialized roles and may become bored by repetitive tasks.

Question

Quizplus · Accepted Answer

In flat structures, the span of control is wide, meaning one manager supervises many employees. In recent years, firms have de-layered by reducing the headcount (often middle managers), making the organizations flatter and more nimble. This, however, puts more pressure on the remaining managers, who have to supervise and monitor more direct reports due to an increased span of control.

Uptown Office Systems Recently Underwent a Reorganization