Sam is in charge of strategy control at Lanser's,a large clothing retailer.He regularly tracks sales in relation to targets,number of products on back order,and percentage of customer service calls resolved within specified time periods.These metrics are known as:
A)Financial indicators
B)Tactical goals
C)Performance dashboards
D)Balanced scoreboards
E)Operational standards

Question

Quizplus · Accepted Answer

The metrics that Sam is tracking are known as Performance Dashboards. These dashboards track key performance indicators (KPIs) to help organizations measure and monitor performance across various business functions. Financial indicators, tactical goals, balanced scorecards, and operational standards may also be tracked through performance dashboards, but they are not the specific metrics mentioned in this scenario.

Sam Is in Charge of Strategy Control at Lanser's,a Large