When do employees fail to adopt the organizational values of a firm?
A) when the internal stakeholders of the firm are involved in designing the values
B) when the top managers in the firm are merely paying lip service to the firm's stated values
C) when the strategic leaders in the firm propagate and exhibit the same values
D) when the organizational structure, such as its strategic decision making, is aligned with its values

Question

Quizplus · Accepted Answer

Without commitment and involvement from top managers, any statement of values remains merely a public relations exercise. Employees tend to follow values practiced by strategic leaders. They observe the day-to-day decisions of top managers and quickly decide whether managers are merely paying lip service to the company's stated values.

When Do Employees Fail to Adopt the Organizational Values of a Firm