Operational tools are often used as part of a firm's human resource strategy. Which of the following is an operational plan that outlines who will perform a specific job and how and where the job will be conducted?
A) Work methods analysis
B) Work measurement methods
C) Motion-study techniques
D) Job design
E) Operations control

Question

Quizplus · Accepted Answer

Job design is the process of determining and specifying job activities and requirements, as well as the necessary characteristics of the person who will perform the job. It outlines who will perform a specific job and how and where the job will be conducted. Work methods analysis, work measurement methods, motion-study techniques, and operations control are all related to the efficient operation of business processes but do not specifically address job design.

Operational Tools Are Often Used as Part of a Firm's