According to Mintzberg, when managers take on the role of a disturbance handler they must ________.
A) assess organizational progress
B) settle disputes between organization members
C) establish themselves as links between their organizations and factors outside their organizations
D) represent their organizations in a variety of social, legal, and ceremonial situations
E) determine where resources should be placed to benefit their organizations best

Question

Quizplus · Accepted Answer

According to Mintzberg, the role of a disturbance handler involves resolving conflicts and disagreements between members of the organization. This role requires the manager to take swift and decisive action to restore harmony and reduce disruptions to organizational productivity.

According to Mintzberg, When Managers Take on the Role of a Disturbance