The workers of a factory go on an unauthorized strike. The factory supervisor attempts to brings the situation under control by initiating negotiations with the labor union. According to Mintzberg, this manager has taken on the role of a(n) ________.
A) liaison
B) monitor
C) disturbance handler
D) organizational figurehead
E) resource allocator

Question

Quizplus · Accepted Answer

According to Mintzberg's managerial roles, a disturbance handler is responsible for dealing with unexpected or tense situations such as strikes and labor disputes. In this case, the factory supervisor is attempting to negotiate with the labor union to bring the situation under control, which falls under the role of a disturbance handler.

The Workers of a Factory Go on an Unauthorized Strike