What does impersonality mean in terms of a bureaucracy?
A) People who work at bureaucracies are mean.
B) Bureaucracies rely greatly on robots and technology.
C) People move in out of positions, but the structure remains.
D) When a position is vacated it takes a long time to be filled.

Question

Quizplus · Accepted Answer

Impersonality in terms of a bureaucracy means that people can move in and out of positions, but the structure of the bureaucracy remains the same. It refers to the formal, standardized and rule-bound nature of bureaucratic organizations.

What Does Impersonality Mean in Terms of a Bureaucracy