In ________ systems, capacity should be set at the level of ________, while in ________ systems, capacity should be set at the level of ________.
A) high-contact; peak demand; low-contact; average demand
B) low-contact; peak demand; high-contact; average demand
C) low-contact; peak demand; low-contact; average demand
D) high-contact; average demand; high-contact; peak demand
E) none of these

Question

Quizplus · Accepted Answer

In high-contact systems, such as restaurants or hospitals, capacity should be set according to peak demand to ensure that enough resources are available during the busiest times. In low-contact systems, such as manufacturing or retail, capacity should be set at the level of average demand to maintain efficient operations without excess spending on unused resources. Option A matches these principles correctly.

In ________ Systems, Capacity Should Be Set at the Level