_____ software is designed to help organizations increase customer loyalty, target their most profitable customers, and streamline customer communication processes.
A) Customer imprint
B) Customer relationship management
C) Customer service support
D) Customer interrelationship

Question

Quizplus · Accepted Answer

Customer relationship management software is specifically developed to assist organizations to enhance customer loyalty, target the most profitable customers, and streamline customer communication processes. This software helps businesses to collect, manage, and examine customer data, including their interactions and buying behavior, to create a personalized experience for each customer. It enables organizations to build long-lasting customer relationships by providing excellent customer service and support, which ultimately increases customer satisfaction and drives revenue growth.

_____ Software Is Designed to Help Organizations Increase Customer Loyalty