The first and most obvious practice to achieve performance excellence is that purchasing decisions should be based only on the product's cost.
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Verified
Q4: Quality function deployment (QFD) allows people to
Q5: The foundation of trust which forms the
Q6: From the total quality (TQ) perspective, every
Q7: Service standards might include technical standards or
Q8: Adhering strictly to job descriptions and performing
Q10: The goal of building partnerships with customers
Q11: Customer engagement software is designed to help
Q12: One of the challenges of monitoring the
Q13: Moments of truth may be direct contacts
Q14: Along with the obvious teamwork implications for
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