One of the mechanisms used to encourage innovation and creativity in the Malcolm Baldrige National Quality Award Criteria for Performance Excellence is the prescriptive nature of the criteria, which channels activities toward following procedures, not toward purpose.

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The statement is incorrect. The Malcolm Baldrige National Quality Award Criteria for Performance Excellence focus on encouraging innovation and creativity by emphasizing on the importance of aligning activities with purpose and strategy, not just following prescriptive procedures. The criteria also promote a continuous improvement mindset, and organizations are encouraged to think beyond current practices to develop new ideas and solutions.

One of the Mechanisms Used to Encourage Innovation and Creativity