______ developed the control chart to identify the effects of special causes of process variation.
A) Joseph Juran
B) Philip B. Crosby
C) Walter Shewhart
D) Edwards Deming

Question

Quizplus · Accepted Answer

Walter Shewhart developed the control chart in the 1920s while working for Bell Telephone Laboratories. It was initially used to monitor telephone transmissions but has since been widely adopted in many industries to identify and control process variations. Joseph Juran, Philip B. Crosby, and Edwards Deming were also major figures in the field of quality control, but they did not develop the control chart.

______ Developed the Control Chart to Identify the Effects of Special