To what does the term "McDonaldization" refer?
A) The process by which the principles of efficiency, calculability, predictability and control come to dominate organizations and decision making
B) The process through which family farming is stifled in favour of industrial agribusiness
C) The process through which small organizations are absorbed by larger ones
D) The process through which workers become alienated from, and dissatisfied with, the work they are doing

Question

Quizplus · Accepted Answer

McDonaldization refers to the process by which the principles of fast-food restaurants, such as efficiency, calculability, predictability, and control, come to dominate other sectors of society and organizations.

To What Does the Term "McDonaldization" Refer