The implementation of total quality management involves the use of many techniques, including quality circles, benchmarking, Six Sigma principles, quality partnering, and continuous improvement.

Question

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Total quality management (TQM) is a comprehensive approach to quality that involves all employees in a company and focuses on continuous improvement. The use of quality circles, benchmarking, Six Sigma principles, quality partnering, and continuous improvement are all techniques commonly used in the implementation of TQM. Therefore, the statement is true.

The Implementation of Total Quality Management Involves the Use of Many