_____ processes are driven by external customer needs while _____ processes are driven by internal customer needs.
A) Core; support
B) Value-added; supplementary
C) Customer-driven; operational
D) Environmental; organizational

Question

Quizplus · Accepted Answer

Core processes are directly influenced by external customer needs as they are essential for delivering value to the customers. Support processes, on the other hand, are crucial for the smooth functioning of core processes but are driven by internal requirements and efficiency.

_____ Processes Are Driven by External Customer Needs While _____

_ Processes Are Driven by External Customer Needs While _