You should always use first- and second-person pronouns, or what is sometimes called the "you" focus, in business messages.

Name: You should always use first- and second-person pronouns, or what is sometimes called the "you" focus, in business messages.
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Question

Quizplus · Accepted Answer

Using first- and second-person pronouns in business messages depends on the context and audience. While it can create a personal and engaging tone, it may not always be appropriate for formal or impersonal communications.

You Should Always Use First- and Second-Person Pronouns, or What