All of the following are improvements to service from new technologies like kiosk and mobile apps EXCEPT?
A) shorter wait times
B) ability to make changes without explanation
C) increased transaction times
D) reduced labor costs
Correct Answer:
Verified
Q17: Revenue management is also called what?
A) customer
Q18: Which of the following is NOT a
Q19: Which of the following are being incorporated
Q20: Why have some service providers been reluctant
Q21: All of the following are uses of
Q23: Revenue management allocates resources appropriately in order
Q24: Increases in data storage capacities and processing
Q25: Technology's impact on tourism service suppliers includes
Q26: Using RFIDs, multiple tags can be read
Q27: In the face of rising wages, increasing
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