To Succeed in the Years Ahead, Sales Managers Will Need

To succeed in the years ahead, sales managers will need to learn fresh roles and reinvent some old ones, such as

A) developing closer relationships with customers, both domestically and internationally, and more in-depth understanding of their different businesses and organizational cultures
B) treating salespeople as newly empowered equals and partnering with them in achieving sales, profitability, and customer satisfaction/loyalty goals
C) applying flexible motivational skills in working with a multicultural, hybrid sales force of telemarketers, telesellers, missionary salespeople, direct marketers, manufacturers' agents, field salespeople, international salespeople, and others
D) All of the above