When Developing Sales Training Programs for Salespeople, the Following Are

When developing sales training programs for salespeople, the following are mistake avoidance strategies except?

A) have trainees write a list of action steps they will practice when they leave training at the end of each session or module
B) set performance objectives before training begins and determine how it will be measured
C) lack of follow-up or measurement of training program effectiveness
D) encourage, recognize, approve, and congratulate participation during training