When quality is high, productivity goes down.

Question

Quizplus · Accepted Answer

This statement is generally false. High quality processes often improve productivity, as they reduce the need for rework, increase efficiency, and lead to higher customer satisfaction and repeat business. However, in some cases, excessive focus on quality may lead to over-engineering or unnecessary delays, which could impact productivity. Overall, it is possible to achieve both high quality and high productivity with effective process management.

When Quality Is High, Productivity Goes Down