Karen has installed a new router for her home network. She connects her Windows 10 computer and smartphone to the Wi-Fi to access the Internet. The next day, when she tries connecting to the Internet, she gets the error message "Check your Internet connection and try again."
Which of the following should Karen do first to troubleshoot the issue?
A) Restart the router first, and then the computer
B) Activate Airplane mode on her computer
C) Check if the wireless radio on her computer is turned on
D) Change the SSID of the wireless access point

Question

Quizplus · Accepted Answer

Checking if the wireless radio on her computer is turned on is a simple and quick step to ensure that the computer's Wi-Fi capability is enabled, which is essential for connecting to the network.

Karen Has Installed a New Router for Her Home Network