When a visitor indicates the nature of his or her visit is confidential which of the following are some hints to use to screen visitors?
A) Ask the visitor a direct question to see if the visitor will be evasive ore refuse to give the reason which would alert you the salesperson is trying to sell something.
B) If the visitor refuses to explain the purpose of the visit, try offering help.
C) Establish clear guidelines with your manager about screening visitors.
D) All of the above.

Question

Quizplus · Accepted Answer

All the options provided are strategies to effectively screen visitors who indicate their visit is confidential. Asking direct questions can help gauge the visitor's intentions, offering help can open a dialogue for understanding the visit's purpose, and establishing guidelines with a manager ensures a consistent approach to screening.

When a Visitor Indicates the Nature of His or Her