When you are asked to write letters for your manager's signature, study your manager's letters to become thoroughly familiar with his or her vocabulary and style.
Correct Answer:
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Q17: Differing interpretations is perhaps the greatest barrier
Q18: To effectively communicate with those from other
Q19: The purpose of any letter may be
Q20: The six C's of business writing are
Q21: One way to achieve a positive tone
Q23: Appointments are requested, granted, confirmed, changed, canceled,
Q24: Be prompt in sending thank-you letters because
Q25: Mixed punctuation means there is no punctuation
Q26: Most acknowledgments either state or imply that
Q27: Clearness refers to the arrangement of words
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