Filing 941 payroll data with the Federal Government:
A) Is a non-value-added activity that should be eliminated because customers do not perceive it as having value
B) Would be necessary but does not add value from a customer's perspective
C) Should be assigned a high range value in a value ranking because it is required by law
D) Should be assigned a low range value in a value ranking because it does not help the company meet its goals

Question

Quizplus · Accepted Answer

Filing 941 payroll data is a necessary activity for compliance with federal laws, but it does not directly add value from a customer's perspective. Customers typically do not see or appreciate this internal process as it does not affect the product or service quality they receive.

Filing 941 Payroll Data with the Federal Government