Which of the following is a value-added activity in the claims division of a large insurance company?
A) Local agent forwards claim to claims processor
B) Claims processor logs in claim
C) Supervisor approves the claim
D) Claims processor cuts check to customer

Question

Quizplus · Accepted Answer

Cutting a check to the customer directly adds value to the service by fulfilling the company's obligation to the customer, which is the primary purpose of an insurance claim.

Which of the Following Is a Value-Added Activity in the Claims