Using the value chain model, which of the following primary activities is performed last, as inputs are transformed into outputs?
A) R&D
B) Marketing and sales
C) Production
D) After-sales service and support
E) Human resources

Question

Quizplus · Accepted Answer

After-sales service and support is the last primary activity in the value chain model as it occurs after the product has been sold and delivered to the customer, focusing on maintaining and enhancing the product's value.

Using the Value Chain Model, Which of the Following Primary