A firm can reduce the possibility of expensive class-action suits by enacting a systematic consumer communication program when it determines a product is unsafe.

Question

Quizplus · Accepted Answer

A systematic consumer communication program can help a firm address and rectify issues with unsafe products proactively, potentially reducing the likelihood of class-action lawsuits by demonstrating the company's commitment to consumer safety and willingness to correct problems.

A Firm Can Reduce the Possibility of Expensive Class-Action Suits