When ABC Manufacturing reduced the scrap rate from 12 percent to 4 percent, the CEO praised the workers for their increased
A) effectiveness.
B) efficiency.
C) performance.
D) proficiency.
E) none of the above.

Question

Quizplus · Accepted Answer

Reducing the scrap rate from 12 percent to 4 percent means that the manufacturing process is using materials more efficiently, producing less waste for the same output. Efficiency specifically refers to the ability to accomplish a job with a minimum expenditure of time and effort.

When ABC Manufacturing Reduced the Scrap Rate from 12 Percent