Joshua Brown just went to work for Universal Piping, a 100-year-old company in downtown Cincinnati. After a very short time on the job, it became clear to Joshua that Universal's method of control is based on standard operating procedures and policies that prescribe acceptable employee behavior and standards for employee performance. Universal's philosophical control style is
A) preventive.
B) clan.
C) bureaucratic.
D) organic.
E) horizontal.

Question

Quizplus · Accepted Answer

Universal Piping's control style is bureaucratic because it relies on established policies and standard operating procedures to guide employee behavior and performance standards. This approach is characteristic of bureaucratic organizations, which emphasize formal rules and authority to manage and control operations.

Joshua Brown Just Went to Work for Universal Piping, a 100-Year-Old