Which of the following is a difference between a diagnostic control system and an interactive control system?
A) A diagnostic control system focuses on meeting expectations, while an interactive control system focuses on standards of ethical behaviour.
B) A diagnostic control system focuses on standards of ethical behaviour while an interactive control system focus on meeting expectations.
C) Both systems focus on standards of ethical behaviour and meeting expectations.
D) A diagnostic control system focuses on organizational attention and learning on key strategic issues, while an interactive control system focuses on meeting expectations.
E) A diagnostic control system focuses on meeting expectations, while an interactive control system focuses on organizational attention and learning on key strategic issues.

Question

Quizplus · Accepted Answer

A diagnostic control system is designed to ensure that operations are proceeding according to plan and to correct deviations from the plan. It focuses on meeting pre-established expectations. An interactive control system, on the other hand, is used to involve managers in a dialogue about underlying data, assumptions, and action plans. This system focuses on directing organizational attention and learning towards strategic issues and uncertainties.

Which of the Following Is a Difference Between a Diagnostic