Although dissatisfaction is an essential prerequisite for complaint behavior, not every dissatisfied customer will complain.

Name: Although dissatisfaction is an essential prerequisite for complaint behavior, not every dissatisfied customer will complain.
Brand: Quizplus
Rating: 4.8 (39 reviews)

Question

Quizplus · Accepted Answer

Dissatisfaction is a key factor that can lead to complaint behavior, but not all dissatisfied customers choose to voice their complaints due to various reasons such as perceived effort, expected outcomes, or personal attitudes towards complaining.

Although Dissatisfaction Is an Essential Prerequisite for Complaint Behavior, Not