What is the biggest obstacle for most companies making the transition to becoming a customer-strategy enterprise?
A) transforming employee culture
B) establishing new and consistent criteria and metrics for success in a customer-centric environment
C) appointing capabilities managers
D) functional roles and their leadership

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The Answer of What is the biggest obstacle for most companies making the transition to becoming a customer-strategy enterprise?
A) transforming employee culture
B) establishing new and consistent criteria and metrics for success in a customer-centric environment
C) appointing capabilities managers
D) functional roles and their leadership

What Is the Biggest Obstacle for Most Companies Making the Transition