The time and attention change leaders spend on the unfreezing phase can
be significant in order to be successful.
Correct Answer:
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Q33: Novartis is working through the unfreezing-moving-refreezing process
Q34: The development and implementation of effective organizational
Q35: There is strong agreement by experts on
Q36: Management by objectives (MBO) is most likely
Q37: As part of the OD process, senior
Q39: Two important decisions that change leaders must
Q40: Refreezing involves ten interrelated activities.
Q41: The effects of an intervention program must
Q42: A high risk tolerance is associated with
Q43: Lack of self-efficacy is associated with low
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