The learning, information development, and social outcomes of IBM's virtual conference were much greater than they would have been with less rich substitutes for face-to-face interactions such as web chats, teleconferences, and videoconferences.
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Q14: Only certain parts of the communication process
Q15: Encoded messages are sent through an encoded
Q16: Communication involves the sharing of information between
Q17: The wheel and Y networks are more
Q18: Downward communication refers to communication from supervisor
Q20: Communication occurs at several different levels.
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Q24: Managers should not be sensitive to information
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