To Help Lower Level Managers Increase Their Effectiveness, It Is
To help lower level managers increase their effectiveness, it is most important that middle level managers provide them with:
A) direct supervision when completing new tasks.
B) information about the abilities and needs of associates.
C) guidance in solving work-related problems.
D) information about their role and the organization's strategy.
E) daily feedback on their performance.
Effective lower-level managers spend a great deal of their time:
A) coaching the firm's associates
B) carrying out basic tasks
C) reprimanding the firm's associates
D) watching over the firm's associates
E) Directing the firm's associates
Which of the following attributes is most important in allowing a manager to be effective and successful?
A) strong financial skills
B) high level of intelligence
C) effective interpersonal skills
D) superior technical ability
E) high individual achievement
The study of organizational behavior differs from the study of other social sciences such as psychology and sociology in that the study of organizational behavior:
A) helps managers find quick solutions to a number of personnel problems that are likely to occur.
B) provides a basic understanding of human and group behavior that is common to a variety of situations.
C) teaches associates to get along with each other for the good of everyone involved.
D) provides a plan for training associates in appropriate aspects of the company's culture.
E) focuses on the application of behaviors and processes that help to create competitive advantage and financial success.