The contemporary approach to operational control involves shifting the responsibility for control away from operations personnel toward separate evaluators at the end of the production process.

Question

Quizplus · Accepted Answer

The contemporary approach to operational control involves involving operations personnel in the control process and giving them responsibility and authority to make decisions regarding quality and production. This is known as "employee empowerment" and is meant to increase efficiency and effectiveness in the production process.

The Contemporary Approach to Operational Control Involves Shifting the Responsibility