________ is a quantitative tool to aid in making decisions concerning how well a process is performing.
A) Employee empowerment
B) Statistical process control
C) Total quantity management
D) Electronic data interchange

Question

Quizplus · Accepted Answer

Statistical process control (SPC) is a quantitative tool that uses statistical techniques to monitor and control a process. SPC is used to determine whether a process is stable and predictable, and to identify and eliminate sources of variation. It helps in making decisions concerning how well a process is performing, and enables the process owner to take corrective action before defects occur. Employee empowerment, total quality management, and electronic data interchange are not specifically related to evaluating process performance.

________ Is a Quantitative Tool to Aid in Making Decisions