Which of the following statements is true of nonverbal communication?
A) The increasing use of electronic communication has lessened the importance of nonverbal communication in today's organizations.
B) When verbal and nonverbal messages are contradictory, receivers often give more weight to the nonverbal signals than to the words used.
C) Nonverbal messages should be different from the verbal messages in order to increase the diversity and range of the overall communication.
D) Nonverbal messages help simplify the dimensions of communication as they are nearly universal in meaning, in contrast to verbal communication.

Question

Quizplus · Accepted Answer

Nonverbal communication is an important aspect of communication in organizations. When verbal and nonverbal messages are contradictory, people often pay more attention to the nonverbal signals as they are believed to be more difficult to fake or control.

Which of the Following Statements Is True of Nonverbal Communication