The extent to which people in different units within an organization think about different things or about similar things differently is termed as ________.
A) task differentiation
B) interdependence
C) unity of command
D) cognitive differentiation

Question

Quizplus · Accepted Answer

Cognitive differentiation refers to the degree to which individuals or groups within an organization have different mental models or thought processes about the same issue or task. This can occur due to differences in training, background, perspective, or organizational culture. Task differentiation refers to the division of labor and specialization within an organization, interdependence refers to the degree to which units rely on each other to accomplish tasks, and unity of command refers to the principle that an employee should have only one manager or supervisor. None of these fully capture the concept of cognitive differentiation.

The Extent to Which People in Different Units Within an Organization