Tamara is a systems administrator for a company that wants to move some of their applications to a cloud service provider. Tamara needs to ensure that data won't be lost and that the systems will maintain 99.999% uptime. Which of the following should Tamara review from the CSPs her company is considering?
A) MOUs
B) Change control documentation
C) SLAs
D) OLAs

Question

Quizplus · Accepted Answer

Service Level Agreements (SLAs) are contracts between service providers and their customers that define the performance and quality metrics under which the service will be provided. For Tamara, reviewing SLAs is crucial to ensure that the cloud service provider can meet the requirements for data protection and 99.999% uptime.

Tamara Is a Systems Administrator for a Company That Wants