Windows will not start after a technician has upgraded a new device driver. Which of the following makes sense for a next step in the troubleshooting process?
A) Reboot in normal mode and let Plug and Play work through the problem.
B) Use the Recovery Console with the fixboot option.
C) Reboot in Safe Mode and use rollback feature in Device Manager.
D) Turn off the machine and physically uninstall the device. Then reboot.

Question

Quizplus · Accepted Answer

Rebooting in Safe Mode and using the rollback feature in Device Manager allows the system to revert to the previous driver version, potentially resolving the issue caused by the new driver. Safe Mode loads with a minimal set of drivers, making it easier to troubleshoot and fix driver-related problems.

Windows Will Not Start After a Technician Has Upgraded a New