Quality tools include all of the following except:
A) statistical process control.
B) flowcharts.
C) cause and effect diagrams, fishbone.
D) pareto charts.
E) run charts.
F) control charts.
G) planned experimentation.
H) audit and evaluation.
I) histograms or frequency plots.
J) forms for collecting data.
K) scatter plots.

Question

Quizplus · Accepted Answer

Audit and evaluation are not considered direct tools for quality control or improvement in the same way that statistical process control, flowcharts, and other listed tools are. They are more about assessing the effectiveness of processes rather than directly controlling or improving quality.

Quality Tools Include All of the Following Except