Which of the following is NOT a cell of the Balanced Scorecard Model?
A) financial
B) planning
C) customer
D) process

Question

Quizplus · Accepted Answer

The Balanced Scorecard Model includes four cells: 
1) Financial - measures financial performance and outcomes 
2) Customer - measures customer satisfaction, loyalty, and retention 
3) Process - measures internal business processes and efficiency 
4) Learning and Growth - measures employee training and development, innovation, and technology utilization. Planning is not a cell in the Balanced Scorecard Model.

Which of the Following Is NOT a Cell of the Balanced