Which of the following is true about emoticons and shorthand abbreviations in email messages?
A)Emoticons and shorthand abbreviations are generally appropriate in email to external parties.
B)Abbreviations should never be used because they cause confusion for the reader.
C)Using an emoticon to show pleasure or sarcasm is at times appropriate to make the message clearer to the receiver.
D)None of the above is true.

Question

Quizplus · Accepted Answer

Using an emoticon or shorthand abbreviation to convey emotion or tone, such as pleasure or sarcasm, can provide clarity in written communication, especially in the absence of nonverbal cues. However, it is important to consider the audience and purpose of the message before including them. In most professional settings, it is best to avoid using too many emoticons or acronyms that may be unfamiliar to the reader.

Which of the Following Is True About Emoticons and Shorthand