Text messaging should not be used for which of the following business messages?
A)An efficient delivery of a sales message.
B)A quick and silent updating message to a colleague in a meeting.
C)A confirmation of an appointment to a coworker on a business trip.
D)A less emotional way to tell a subordinate he did not receive a desired promotion.

Question

Quizplus · Accepted Answer

Text messaging is not an appropriate medium for delivering negative or sensitive feedback such as the one mentioned in choice D. Such messages should be discussed in person or through a more formal communication channel. The other options are appropriate for text message communication.

Text Messaging Should Not Be Used for Which of the Following