Which of the following EC mechanisms are used by Zappos to foster its relationship with customers?
A) user-contributed videos
B) Tweets
C) discussion forums
D) All of the above are used by Zappos.

Question

Quizplus · Accepted Answer

Zappos uses a variety of electronic commerce mechanisms to foster its relationship with customers, including user-contributed videos, Tweets, and discussion forums. These tools help Zappos engage with its customers, provide valuable information, and build a community around its brand.

Which of the Following EC Mechanisms Are Used by Zappos