Surprisingly, the most expensive average room rates are booked on-line. Cheaper average rates come from direct telephone calls to the CRS.

Question

Quizplus · Accepted Answer

Studies and data have shown that the most expensive average room rates are often found when booking directly through a hotel's central reservation system (CRS) via telephone, while online booking platforms often offer competitive or discounted rates due to the vast comparison options available and special deals they can negotiate with hotels.

Surprisingly, the Most Expensive Average Room Rates Are Booked On-Line